Privacy Policy

1. Who we are

YoTeach.me is an AI-powered tutoring platform designed for Australian students in Years 6–10. Our registered business operates under Australian law.

2. Information we collect

We collect only what is necessary to provide and improve our service:

• •Account information — Parent/guardian name, email address, and password when you register.
• •Student profiles — First name, year level, email address, and a parent-set password used by the student to log in.
• •Session data — Voice recordings, transcripts, questions asked, and subjects discussed during tutoring sessions.
• •Payment information — Processed securely by Stripe; we do not store full card details.
• •Usage data — Pages visited, session duration, and error logs for improving the platform.

3. How we use your information

• ✓To deliver tutoring sessions and generate session transcripts
• ✓To provide parents with oversight of their child's learning activity
• ✓To process subscription payments
• ✓To send service-related emails (e.g. weekly progress digests, billing receipts)
• ✓To detect and prevent fraud or misuse
• ✓To improve and develop the platform

We do not sell your personal information to third parties.

4. Children's privacy

YoTeach.me is intended for use by children under the supervision and consent of a parent or guardian. A parent or guardian must create the account and add the student profile. Students log in using an email address and password set by their parent. We collect minimal information about students and do not use student data for advertising purposes.

5. How we store and protect your data

Your data is stored on servers located in Australia or the United States with industry-standard encryption at rest and in transit. We use Clerk for authentication, Stripe for payments, and Neon Postgres for structured data — each with their own security certifications.

Session voice recordings are processed in real time and are not stored beyond what is necessary to generate the transcript. Transcripts are retained for 12 months and can be deleted on request.

6. Disclosure to third parties

We share data only with service providers necessary to operate the platform:

All providers are bound by data processing agreements. We may disclose information if required by Australian law or a valid court order.

7. Your rights

Under Australian Privacy law you have the right to:

• ✓Access the personal information we hold about you
• ✓Request correction of inaccurate information
• ✓Request deletion of your account and associated data
• ✓Opt out of non-essential communications

To exercise these rights, contact us at privacy@yoteach.me.

8. Cookies

We use session cookies necessary for authentication and a small number of analytics cookies to understand how the site is used. You can disable cookies in your browser, though this may affect platform functionality.

9. Changes to this policy

We may update this policy from time to time. Significant changes will be communicated by email. Continued use of the platform after changes are posted constitutes acceptance.